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• Daniels Opportunity Scholarship
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• Key Academic Community
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• Clubs
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• Orientation
• Faculty/Staff
• Advising Tools
• Advising Notebook
• Faculty Advising Manual
• Chapter 1 - Developmental Advising
• CASA's Mission
• Academic Advising Mission and Goals
• Statement of Core Values of Academic Advising
• Council for the Advancement of Standards (CAS) for Student Services/ Development Programs: Standards and Guidelines
• Definition of Developmental Advising
• Student Affairs Statement of Ethical Principles
• Theories of Student Development for Academic Advisors
• General Advising Tips
• Chapter 2 - Student Populations
• Applied Human Sciences Open Option
• Division of Continuing Education
• Non-Traditional Students
• GUEST
• House Bill Students
• Open Option Seeking Art
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• Open Option Seeking Engineering
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• Student - Athletes
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• Working with Students from Diverse Cultures
• Working With Angry Students: Do's & Don'ts
• Chapter 3 - Policies And Procedures
• Rights Regarding Students' Educational Records
• FERPA Amendments
• Scholastic Standards
• Frequently Asked Questions About University Withdrawal
• Advisor Instructions for Completing University Withdrawals
• Reinstatement
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• Tuition Assessment Appeals Policy
• Course Drops
• Repeat/Delete
• Fresh Start
• Advisor Comments in ARIES
• Absence Letters
• Admission Scenarios
• Change of Undergraduate Major
• Chapter 4 - Office Procedures, Policies, and Resources
• General Office Information
• Statement of Ethical Principles and Standards
• Resolution of Ethical Conflicts, Concerns and Issues
• Process for Needing Assistance
• Performance Expectations
• Walk-In Guidelines
• TransCentral Procedures
• Absence Letters
• Transferring Telephone Calls
• Closing Procedures
• RamSelect Procedures
• Calculating GPA and Target GPA
• Chapter 5 - Computers and Technology
• On-line Advising Resources
• Controlled Major List
• Exploratory Courses for Majors

Download Support Documents for Lighthouse Use

If you are experiencing trouble logging in to Lighthouse for the first time, need basic information about the eIdentity system, or are wondering about Lighthouse's use and capabilities, please download one of the following user manuals:

In Microsoft Word:	Click here to dowload in this format
In Adobe PDF:	Click here to dowload in this format

Further questions should be directed either to the Help Desk staff, or to the Web Team staff. Contact information for both groups are located on the Technical Support and Contact Information Page. Please fully read the above documents before contacting our support staff, as most basic questions and problems can be solved by reading their related support documents.