Contact Info for Technical Support



If you have found an error, are having a specific problem, or want more information about a particular application or service, please select the area from the list below. We will offer you contact information for persons familiar with that specific area or service.


    Technical Support & Help Desk:
    General Questions:
    Contact all of us: casahelpdesk@colostate.edu

    Contact: Name: Phone Number: Email Address:
    1st Billy Mihelich 970-491-7523 mihelich@simla.colostate.edu
    2nd Matt Floyd 970-491-7523 mdfloyd@simla.colostate.edu

    General Lighthouse Questions & Support:
    General Support Questions Relating to Lighthouse:
    Contact all of us: casa_web@colostate.edu

    Contact: Name: Phone Number: Email Address:
    1st Nolan Smith 970-491-2542 Nolan.Smith@colostate.edu
    2nd Hunter Lewis 970-491-2542 Hunter.Lewis@colostate.edu

    Public Website Questions:
    Public Site - Support and Update Informaton:
    Contact all of us: casa_web@colostate.edu

    Contact Regarding: Name: Phone Number: Email Address:
    Public Orientation pages, content and updates. Hunter Lewis 970-491-2542 Hunter.Lewis@colostate.edu
    CASA public pages, major content updates. Kevin Wilson 970-491-2542 WilsonKJ@loma.colostate.edu

    Lighthouse Account Information:
    Lighthouse Account Creation & Account Management:
    Contact all of us: casa_web@colostate.edu


    Please read documents related to Lighthouse on the Support Documentation Page prior to contacting technical support.

    Contact: Name: Phone Number: Email Address:
    1st Billy Mihelich 970-491-7523 mihelich@simla.colostate.edu
    2nd Nolan Smith 970-491-2542 Nolan.Smith@colostate.edu

    SAN Account Information:
    Student Advising Network - Account Creation & Account Management:
    Contact all of us: casa_web@colostate.edu

    Contact: Name: Phone Number: Email Address:
    1st Billy Mihelich 970-491-7523 mihelich@simla.colostate.edu
    2nd Nolan Smith 970-491-2542 Nolan.Smith@colostate.edu
    3rd Mike Brake 970-491-7945 michael.brake@colostate.edu

    SAN - The Student Advising Network - Questions & Support:
    SAN - The Student Advising Network - General Support:
    Contact all of us: casa_web@colostate.edu

    Contact: Name: Phone Number: Email Address:
    1st Billy Mihelich 970-491-7523 mihelich@simla.colostate.edu
    2nd Nolan Smith 970-491-2542 Nolan.Smith@colostate.edu
    3rd Mike Brake 970-491-7945 michael.brake@colostate.edu

    Intra-University Computer Lab Information:
    IU Lab Contact Information:
    Contact Regarding: Name: Phone Number: Email Address:
    Lab rentals, Budget, General IU Lab Operations. Jeff Douglas 970-491-7849 jt.douglas@colostate.edu
    For specific questions about hardware and software. Vipin Anchan 970-491-2846 vipin.anchan@colostate.edu

    Network Problems:
    Network Support & Troubleshooting:

    Contact: Name: Phone Number: Email Address:
    1st Billy Mihelich 970-491-7523 mihelich@simla.colostate.edu
    2nd Vipin Anchan 970-491-2846 vipin.anchan@colostate.edu
    3rd Mike Brake 970-491-7945 michael.brake@colostate.edu

    Server Problems:
    Web Server Support & Domain Server Support

    Contact: Name: Phone Number: Email Address:
    1st Vipin Anchan 970-491-2846 vipin.anchan@colostate.edu
    2nd Mike Brake 970-491-7945 michael.brake@colostate.edu