The Center for Advising and Student Achievement's Mission: "Fostering teamwork and collaboration to facilitate student transitions and academic success."
Chapter 1: Developmental Advising
- CASA's Mission
- Academic Advising Mission and Goals
- Statement of Core Values of Academic Advising
- Council for the Advancement of Standards (CAS) for Student Services/Development Programs: Standards and Guidelines
- Definition of Developmental Advising
- Student Affairs Statement of Ethical Principles
- Theories of Student Development for Academic Advisors
- General Advising Tips
Chapter 2: Student Populations
- Applied Human Sciences Open Option
- Division of Continuing Education
- Non-Traditional Students
- GUEST
- House Bill Students
- Open Option Seeking Art
- Open Option Seeking Business
- Open Option Seeking Engineering
- Open Option Seeking Technical Journalism
- Student - Athletes
- University Open Option
- Working with Students from Diverse Cultures
- Working With Angry Students: Do's & Don'ts
Chapter 3: Policies / Procedures
- Rights Regarding Students' Educational Records
- FERPA Amendments
- Scholastic Standards
- Frequently Asked Questions About University Withdrawal
- Advisor Instructions for Completing University Withdrawals
- Reinstatement
- Retroactive Withdrawal
- Tuition Assessment Appeals Policy
- Course Drops
- Repeat/Delete
- Fresh Start
- Advisor Comments in ARIES
- Change of Undergraduate Major
Chapter 4: CASA General Office Procedures, Policies, and Resources
- General Office Information
- Statement of Ethical Principles and Standards
- Resolution of Ethical Conflicts, Concerns and Issues
- Process for Needing Assistance
- Performance Expectations
- Walk-In Guidelines
- TransCentral Procedures
- Absence Letters
- Transferring Telephone Calls
- Closing Procedures
- RamSelect Procedures
- Calculating GPA and Target GPA
Chapter 5: Computers and Technology